2-1-1 Analysis
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needs <- read.csv("../Data/Cleaned/01_Needs.csv")
names(needs) <- toupper(names(needs))
referrals <- read.csv("../Data/Cleaned/01_referrals.csv")
names(referrals) <- toupper(names(referrals))AS per discussions, Housing is the primary need for all clients, so needs variable becomes unnecessary to include. Removed Needs from the structure and keep unique values
needs <- needs %>% select(-c(NEED)) %>% distinct()| Characteristic | N = 14,8241 |
|---|---|
| CE_SCREENED | |
| DV Referral | 410 (2.8%) |
| Literally Homeless | 11,945 (81%) |
| Precariously Housed | 147 (1.0%) |
| Risk of Homelessness | 2,257 (15%) |
| ROI Declined | 47 (0.3%) |
| Unknown | 18 |
|
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n (%)
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Q1 —-
- Cross tab: CE Screened (all categories) filtered by Need=Housing x Gender Excluding DV - Referral, as it’s determined along with some other CE_Screened value
| Characteristic | Literally Homeless, N = 11,9451 | Precariously Housed, N = 1471 | Risk of Homelessness, N = 2,2571 | ROI Declined, N = 471 |
|---|---|---|---|---|
| GENDER | ||||
| Female | 6,371 (54%) | 94 (74%) | 1,599 (72%) | 27 (61%) |
| Male | 5,300 (45%) | 32 (25%) | 601 (27%) | 17 (39%) |
| Refused to Disclose | 16 (0.1%) | 0 (0%) | 8 (0.4%) | 0 (0%) |
| Transgender | 40 (0.3%) | 1 (0.8%) | 9 (0.4%) | 0 (0%) |
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1
n (%)
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Calculating for DV referral across calls
| Characteristic | DV Referral, N = 4101 | No DV Referral, N = 14,1781 |
|---|---|---|
| GENDER | ||
| Female | 347 (89%) | 7,920 (57%) |
| Male | 41 (11%) | 5,909 (43%) |
| Refused to Disclose | 1 (0.3%) | 24 (0.2%) |
| Transgender | 0 (0%) | 49 (0.4%) |
| Unknown | 21 | 276 |
|
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n (%)
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||
| Characteristic | Female, N = 8,2791 | Male, N = 5,9521 | Refused to Disclose, N = 251 | Transgender, N = 491 |
|---|---|---|---|---|
| CE_SCREENED | ||||
| DV Referral | 347 (4.2%) | 41 (0.7%) | 1 (4.0%) | 0 (0%) |
| No DV Referral | 7,920 (96%) | 5,909 (99%) | 24 (96%) | 49 (100%) |
| Unknown | 12 | 2 | 0 | 0 |
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n (%)
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- Crosstab: CE Screened (all categories) filtered by Need=Housing x Disability Status
| Characteristic | Literally Homeless, N = 11,9451 | Precariously Housed, N = 1471 | Risk of Homelessness, N = 2,2571 | ROI Declined, N = 471 |
|---|---|---|---|---|
| DISABILITY_STATUS | ||||
| No | 7,773 (66%) | 88 (70%) | 1,586 (72%) | 27 (61%) |
| Not Collected | 405 (3.5%) | 2 (1.6%) | 18 (0.8%) | 1 (2.3%) |
| Refused to Disclose | 31 (0.3%) | 0 (0%) | 1 (<0.1%) | 3 (6.8%) |
| Yes | 3,505 (30%) | 35 (28%) | 612 (28%) | 13 (30%) |
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n (%)
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Calculating for DV referal across calls
| Characteristic | DV Referral, N = 2951 | No DV Referral, N = 14,2931 |
|---|---|---|
| DISABILITY_STATUS | ||
| No | 201 (78%) | 9,409 (67%) |
| Not Collected | 6 (2.3%) | 426 (3.0%) |
| Refused to Disclose | 5 (1.9%) | 35 (0.2%) |
| Yes | 47 (18%) | 4,133 (30%) |
| Unknown | 36 | 290 |
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n (%)
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| Characteristic | No, N = 9,6241 | Not Collected, N = 4321 | Refused to Disclose, N = 401 | Yes, N = 4,1821 |
|---|---|---|---|---|
| CE_SCREENED | ||||
| DV Referral | 201 (2.1%) | 6 (1.4%) | 5 (12%) | 47 (1.1%) |
| No DV Referral | 9,409 (98%) | 426 (99%) | 35 (88%) | 4,133 (99%) |
| Unknown | 14 | 0 | 0 | 2 |
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- Crosstab: CE Screened (all categories) filtered by Need=Housing x MILITARY_STATUS
| Characteristic | Literally Homeless, N = 11,9451 | Precariously Housed, N = 1471 | Risk of Homelessness, N = 2,2571 | ROI Declined, N = 471 |
|---|---|---|---|---|
| MILITARY_STATUS | ||||
| Active | 13 (0.1%) | 1 (0.8%) | 2 (<0.1%) | 0 (0%) |
| No | 10,854 (94%) | 113 (93%) | 2,111 (96%) | 41 (95%) |
| Not Collected | 36 (0.3%) | 4 (3.3%) | 11 (0.5%) | 1 (2.3%) |
| Refused to Disclose | 15 (0.1%) | 0 (0%) | 3 (0.1%) | 1 (2.3%) |
| Veteran | 649 (5.6%) | 3 (2.5%) | 83 (3.8%) | 0 (0%) |
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1
n (%)
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| Characteristic | DV Referral, N = 6071 | Literally Homeless, N = 14,2791 | Precariously Housed, N = 2231 | Risk of Homelessness, N = 3,1821 | ROI Declined, N = 601 |
|---|---|---|---|---|---|
| REFERRAL | |||||
| North Carolina Continuum of Care | 61 (10%) | 7,792 (55%) | 116 (52%) | 1,650 (53%) | 16 (28%) |
| Community Support Services of Mecklenburg County | 96 (16%) | 3,618 (25%) | 19 (8.6%) | 331 (11%) | 9 (16%) |
| Safe Alliance | 304 (50%) | 165 (1.2%) | 1 (0.5%) | 19 (0.6%) | 0 (0%) |
| Coronavirus | 2 (0.3%) | 154 (1.1%) | 6 (2.7%) | 310 (9.9%) | 1 (1.7%) |
| NCHousingSearch.org | 5 (0.8%) | 271 (1.9%) | 21 (9.5%) | 115 (3.7%) | 3 (5.2%) |
| Community Link | 4 (0.7%) | 197 (1.4%) | 6 (2.7%) | 97 (3.1%) | 4 (6.9%) |
| Mens Shelter of Charlotte | 0 (0%) | 282 (2.0%) | 0 (0%) | 14 (0.4%) | 2 (3.4%) |
| Salvation Army - Greater Charlotte | 7 (1.2%) | 245 (1.7%) | 2 (0.9%) | 26 (0.8%) | 5 (8.6%) |
| Urban Ministry Center | 5 (0.8%) | 190 (1.3%) | 1 (0.5%) | 11 (0.4%) | 3 (5.2%) |
| Charlotte Family Housing | 0 (0%) | 93 (0.7%) | 3 (1.4%) | 65 (2.1%) | 1 (1.7%) |
| National Domestic Violence Hotline | 62 (10%) | 46 (0.3%) | 0 (0%) | 3 (<0.1%) | 0 (0%) |
| Safe Harbor | 0 (0%) | 62 (0.4%) | 7 (3.2%) | 25 (0.8%) | 0 (0%) |
| Supportive Housing Communities | 0 (0%) | 60 (0.4%) | 3 (1.4%) | 23 (0.7%) | 4 (6.9%) |
| RAMP Charlotte | 0 (0%) | 57 (0.4%) | 4 (1.8%) | 28 (0.9%) | 0 (0%) |
| Department of Social Services - Mecklenburg County | 1 (0.2%) | 69 (0.5%) | 3 (1.4%) | 12 (0.4%) | 0 (0%) |
| Inlivian | 0 (0%) | 56 (0.4%) | 2 (0.9%) | 25 (0.8%) | 1 (1.7%) |
| Crisis Assistance Ministry | 1 (0.2%) | 46 (0.3%) | 1 (0.5%) | 27 (0.9%) | 0 (0%) |
| Hope House Foundation | 0 (0%) | 49 (0.3%) | 1 (0.5%) | 23 (0.7%) | 1 (1.7%) |
| Harvest Center of Charlotte | 1 (0.2%) | 44 (0.3%) | 0 (0%) | 18 (0.6%) | 0 (0%) |
| Charlotte Area Fund | 0 (0%) | 37 (0.3%) | 2 (0.9%) | 22 (0.7%) | 0 (0%) |
| Mayfield Memorial Apartments | 0 (0%) | 34 (0.2%) | 0 (0%) | 17 (0.5%) | 1 (1.7%) |
| YWCA - Central Carolinas | 1 (0.2%) | 23 (0.2%) | 3 (1.4%) | 17 (0.5%) | 0 (0%) |
| Cardinal Innovations | 1 (0.2%) | 28 (0.2%) | 2 (0.9%) | 7 (0.2%) | 0 (0%) |
| Turning Point | 24 (4.0%) | 12 (<0.1%) | 1 (0.5%) | 1 (<0.1%) | 0 (0%) |
| Liberty Baptist Church Food Pantry | 1 (0.2%) | 21 (0.1%) | 2 (0.9%) | 12 (0.4%) | 0 (0%) |
| NCWorks Career Center - Mecklenburg County | 1 (0.2%) | 30 (0.2%) | 0 (0%) | 4 (0.1%) | 0 (0%) |
| Victory Christian Center | 0 (0%) | 28 (0.2%) | 0 (0%) | 7 (0.2%) | 0 (0%) |
| Loaves and Fishes | 0 (0%) | 17 (0.1%) | 0 (0%) | 13 (0.4%) | 0 (0%) |
| Thrift United Methodist Church | 0 (0%) | 24 (0.2%) | 1 (0.5%) | 5 (0.2%) | 0 (0%) |
| Salvation Army - Cabarrus and Stanly Counties | 0 (0%) | 25 (0.2%) | 0 (0%) | 4 (0.1%) | 0 (0%) |
| Legal Aid of North Carolina | 2 (0.3%) | 12 (<0.1%) | 0 (0%) | 8 (0.3%) | 2 (3.4%) |
| Mount Olive Presbyterian Church | 1 (0.2%) | 15 (0.1%) | 2 (0.9%) | 6 (0.2%) | 0 (0%) |
| Charlotte Berean Seventh Day Adventist Church Community Center | 1 (0.2%) | 9 (<0.1%) | 2 (0.9%) | 11 (0.4%) | 0 (0%) |
| Asheville-Buncombe Community Christian Ministry | 0 (0%) | 17 (0.1%) | 0 (0%) | 4 (0.1%) | 0 (0%) |
| North Carolina Back@Home Program | 0 (0%) | 19 (0.1%) | 0 (0%) | 2 (<0.1%) | 0 (0%) |
| EnergyUnited | 0 (0%) | 14 (<0.1%) | 0 (0%) | 6 (0.2%) | 0 (0%) |
| Goodwill - Southern Piedmont | 2 (0.3%) | 17 (0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| St. Paul Baptist Church Food Pantry | 0 (0%) | 13 (<0.1%) | 0 (0%) | 7 (0.2%) | 0 (0%) |
| New Outreach Christian Center | 1 (0.2%) | 10 (<0.1%) | 0 (0%) | 8 (0.3%) | 0 (0%) |
| Veterans Bridge Home | 0 (0%) | 13 (<0.1%) | 0 (0%) | 6 (0.2%) | 0 (0%) |
| Queen City Worship Center | 0 (0%) | 13 (<0.1%) | 0 (0%) | 5 (0.2%) | 0 (0%) |
| The Relatives | 1 (0.2%) | 12 (<0.1%) | 0 (0%) | 1 (<0.1%) | 1 (1.7%) |
| North Carolina Division of Motor Vehicles | 0 (0%) | 14 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| If My People Food Pantry | 0 (0%) | 4 (<0.1%) | 0 (0%) | 9 (0.3%) | 0 (0%) |
| Salvation Army Center of Hope - Gaston County | 0 (0%) | 11 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| United States Social Security Administration | 1 (0.2%) | 9 (<0.1%) | 1 (0.5%) | 1 (<0.1%) | 0 (0%) |
| Dilworth Soup Kitchen | 0 (0%) | 11 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Florence Crittenton Services | 2 (0.3%) | 5 (<0.1%) | 0 (0%) | 4 (0.1%) | 0 (0%) |
| Shalom Adonai Church of God | 1 (0.2%) | 2 (<0.1%) | 1 (0.5%) | 7 (0.2%) | 0 (0%) |
| Charlotte Center for Legal Advocacy | 0 (0%) | 8 (<0.1%) | 0 (0%) | 1 (<0.1%) | 1 (1.7%) |
| Catholic Charities - Charlotte Regional Office | 0 (0%) | 5 (<0.1%) | 2 (0.9%) | 2 (<0.1%) | 0 (0%) |
| Hope Street Food Pantry | 0 (0%) | 4 (<0.1%) | 0 (0%) | 5 (0.2%) | 0 (0%) |
| American Red Cross - Charlotte Metro Chapter | 0 (0%) | 6 (<0.1%) | 1 (0.5%) | 1 (<0.1%) | 0 (0%) |
| C.W. Williams Community Health Center | 0 (0%) | 6 (<0.1%) | 0 (0%) | 2 (<0.1%) | 0 (0%) |
| Charlotte Area Transit System | 0 (0%) | 6 (<0.1%) | 0 (0%) | 2 (<0.1%) | 0 (0%) |
| Child Care Resources | 0 (0%) | 7 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| FeedNC | 0 (0%) | 7 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Leading Into New Communities | 0 (0%) | 6 (<0.1%) | 0 (0%) | 1 (<0.1%) | 1 (1.7%) |
| Matthews Help Center | 1 (0.2%) | 1 (<0.1%) | 0 (0%) | 6 (0.2%) | 0 (0%) |
| MiraVia | 1 (0.2%) | 5 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| NC MedAssist | 0 (0%) | 1 (<0.1%) | 0 (0%) | 6 (0.2%) | 0 (0%) |
| Care Ring | 0 (0%) | 5 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Syrenity House Empowered | 0 (0%) | 5 (<0.1%) | 0 (0%) | 0 (0%) | 1 (1.7%) |
| Urban League of Central Carolinas | 0 (0%) | 6 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Angel House Maternity Home | 0 (0%) | 4 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Charlotte Rescue Mission | 0 (0%) | 5 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Department of Public Health - Mecklenburg County | 0 (0%) | 5 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| DreamKey Partners | 0 (0%) | 1 (<0.1%) | 0 (0%) | 4 (0.1%) | 0 (0%) |
| Fifth Street Ministries | 1 (0.2%) | 2 (<0.1%) | 0 (0%) | 2 (<0.1%) | 0 (0%) |
| McDowell Street Center for Family Law | 1 (0.2%) | 2 (<0.1%) | 0 (0%) | 2 (<0.1%) | 0 (0%) |
| McLeod Addictive Disease Center | 0 (0%) | 4 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| United States Centers for Disease Control and Prevention | 0 (0%) | 0 (0%) | 0 (0%) | 5 (0.2%) | 0 (0%) |
| Carolinas CARE Partnership | 0 (0%) | 3 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Community Shelter of Union County | 1 (0.2%) | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Dress for Success - Charlotte | 0 (0%) | 4 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Government Services - City of Charlotte | 0 (0%) | 3 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| North Carolina Division of Vocational Rehabilitation - Charlotte | 0 (0%) | 3 (<0.1%) | 0 (0%) | 0 (0%) | 1 (1.7%) |
| Operation Home Front | 0 (0%) | 2 (<0.1%) | 0 (0%) | 2 (<0.1%) | 0 (0%) |
| Room at the Inn | 0 (0%) | 3 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Rowan Helping Ministries | 0 (0%) | 3 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Servants Heart of Mint Hill | 0 (0%) | 2 (<0.1%) | 0 (0%) | 2 (<0.1%) | 0 (0%) |
| United Way of North Carolina | 1 (0.2%) | 2 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| 411 Directory Assistance | 0 (0%) | 2 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Autism Society of North Carolina - Charlotte | 0 (0%) | 2 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Cabarrus Victims Assistance Network | 3 (0.5%) | 0 (0%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Charlotte Community Health Clinic | 0 (0%) | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Cooperative Christian Ministry | 0 (0%) | 2 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Family Promise of Gaston County | 0 (0%) | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Goodwill Career Connections Center - Catawba County Center | 0 (0%) | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Oxford Houses | 1 (0.2%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Presbyterian Healthcare | 0 (0%) | 2 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Project Outpour | 0 (0%) | 2 (<0.1%) | 1 (0.5%) | 0 (0%) | 0 (0%) |
| RAIN | 0 (0%) | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Resident Relief Foundation | 0 (0%) | 2 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Safe Haven of Person County | 2 (0.3%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| United States Department of Veterans Affairs | 0 (0%) | 2 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| United Way Association of South Carolina | 1 (0.2%) | 1 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| 2020 Census | 0 (0%) | 0 (0%) | 0 (0%) | 2 (<0.1%) | 0 (0%) |
| Area Agency on Aging - Centralina | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Caramore Community | 0 (0%) | 1 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Catherines House | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Center for Community Transitions | 0 (0%) | 1 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Davidson Housing Coalition | 0 (0%) | 0 (0%) | 1 (0.5%) | 1 (<0.1%) | 0 (0%) |
| Disability Rights and Resources | 0 (0%) | 1 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Esther House | 2 (0.3%) | 0 (0%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Friendship Trays | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Government Services - Mecklenburg County | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Habitat for Humanity - Cabarrus County | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Habitat for Humanity - Charlotte Region | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Homes of Hope | 0 (0%) | 1 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Humane Society - Charlotte | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Jewish Family Services of Greater Charlotte | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Latin American Coalition | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Lifeline | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Matthews Free Medical Clinic | 0 (0%) | 1 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Mother of Mercy Catholic Church | 0 (0%) | 1 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Navy-Marine Corps Relief Society | 0 (0%) | 0 (0%) | 0 (0%) | 2 (<0.1%) | 0 (0%) |
| North Carolina Baptist Aging Ministry | 0 (0%) | 1 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| North Carolina Council of the Blind | 0 (0%) | 1 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| North Carolina Division of Health Service Regulation | 0 (0%) | 0 (0%) | 0 (0%) | 2 (<0.1%) | 0 (0%) |
| North Carolina Emergency Management | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Medicaid | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Missions of Mercy | 0 (0%) | 1 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Pines at Carolina Place The | 0 (0%) | 0 (0%) | 0 (0%) | 2 (<0.1%) | 0 (0%) |
| Self-Help Credit Union - Charlotte | 0 (0%) | 0 (0%) | 1 (0.5%) | 1 (<0.1%) | 0 (0%) |
| Toys for Tots | 0 (0%) | 1 (<0.1%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| 211.org | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| AARP | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Agape Christian Counseling | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| American Cancer Society | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Blue Haven | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Camino Community Center | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Campaign for Southern Equality | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Carolinas Medical Center - Carolinas HealthCare System | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Center for Family Violence Prevention | 1 (0.2%) | 0 (0%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Charles George Veterans Affairs Medical Center | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Charlotte Vet Center | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Charlotte Works | 0 (0%) | 0 (0%) | 1 (0.5%) | 0 (0%) | 0 (0%) |
| Charlottetown Manor | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| CriSyS | 0 (0%) | 0 (0%) | 1 (0.5%) | 0 (0%) | 0 (0%) |
| Debt Reduction Services | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Derita Presbyterian Church child care | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Durham Crisis Response Center | 1 (0.2%) | 0 (0%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Easterseals UCP | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Family Promise of Wake County | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Gaston Community Action | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Government Services - Scotland County | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Grocery Worker's Relief Fund | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Habitat for Humanity - Greater Matthews | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Habitat for Humanity - Our Towns | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Helping Hand Mission | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| HIV/AIDS Hotline | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Hope Haven | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Internal Initiatives | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Internal Revenue Service | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Jewish Community Services of South Florida | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Leukemia and Lymphoma Society | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| LIFESPAN | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Lois Lodge Maternity Home | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Lutheran Services Carolinas | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Mecklenburg County Senior Center | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| MECKLINK Behavioral Healthcare | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Metrolina Association for the Blind | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Mission Hospital | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| My Sisters Success of North Carolina | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| NeedyMeds | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| North Carolina Bar Association | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| North Carolina Department of Commerce | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| North Carolina Division of Motor Vehicles - Mecklenburg County | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Division of Services for the Blind - Charlotte District | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| North Carolina Governor | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina HOPE Program | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Housing Finance Agency | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Lions Club | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Marketplace In-Person Assistance | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| North Carolina Operated Healthcare Facilities | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Novant Health - Michael Jordan Family Medical Clinic | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Open Door Ministries of High Point | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| P. K. Management | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Pinecrest Manor | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Plaza Baptist Church Day Care | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Pregnancy Resource Center of Charlotte | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Primary Health-Care of Charlotte P.A. | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Professionals in Transition | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Prosperity Unlimited | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Rape Abuse and Incest National Network | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| REAL Crisis Intervention | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Rescue Missions Ministries | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Salisbury Rowan Community Action Agency | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Salvation Army - Sandhills Region | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Salvation Army - Wake County | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| School District - Charlotte-Mecklenburg | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Selwyn Ave. Presbyterian Church Child Care | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Sharon Baptist Church Child Care | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Sharon Village Retirement Apartments | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| SingleCare Prescription Card | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) | 0 (0%) |
| Substance Abuse and Mental Health Services Administration | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Trans Lifeline | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| University Soup Kitchen | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
|
1
n (%)
|
|||||
Q2 -
Q2.1 – REFERAL - GENDER
q2 %>% select(GENDER,REFERRAL) %>% tbl_summary(by = GENDER,missing = "no")## 381 observations missing `GENDER` have been removed. To include these observations, use `forcats::fct_explicit_na()` on `GENDER` column before passing to `tbl_summary()`.
| Characteristic | Female, N = 10,5051 | Male, N = 7,0551 | Refused to Disclose, N = 271 | Transgender, N = 661 |
|---|---|---|---|---|
| REFERRAL | ||||
| 2020 Census | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| 211.org | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| 411 Directory Assistance | 2 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| AARP | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Agape Christian Counseling | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| American Cancer Society | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| American Red Cross - Charlotte Metro Chapter | 5 (<0.1%) | 3 (<0.1%) | 0 (0%) | 0 (0%) |
| Angel House Maternity Home | 4 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Area Agency on Aging - Centralina | 1 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Asheville-Buncombe Community Christian Ministry | 7 (<0.1%) | 14 (0.2%) | 0 (0%) | 0 (0%) |
| Autism Society of North Carolina - Charlotte | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Blue Haven | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| C.W. Williams Community Health Center | 3 (<0.1%) | 5 (<0.1%) | 0 (0%) | 0 (0%) |
| Cabarrus Victims Assistance Network | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Camino Community Center | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Campaign for Southern Equality | 0 (0%) | 0 (0%) | 0 (0%) | 1 (1.5%) |
| Caramore Community | 1 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Cardinal Innovations | 21 (0.2%) | 14 (0.2%) | 1 (3.7%) | 0 (0%) |
| Care Ring | 4 (<0.1%) | 2 (<0.1%) | 0 (0%) | 0 (0%) |
| Carolinas CARE Partnership | 2 (<0.1%) | 2 (<0.1%) | 0 (0%) | 0 (0%) |
| Carolinas Medical Center - Carolinas HealthCare System | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Catherines House | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Catholic Charities - Charlotte Regional Office | 6 (<0.1%) | 3 (<0.1%) | 0 (0%) | 0 (0%) |
| Center for Community Transitions | 1 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Center for Family Violence Prevention | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Charles George Veterans Affairs Medical Center | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Charlotte Area Fund | 29 (0.3%) | 29 (0.4%) | 0 (0%) | 0 (0%) |
| Charlotte Area Transit System | 7 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Charlotte Berean Seventh Day Adventist Church Community Center | 12 (0.1%) | 8 (0.1%) | 0 (0%) | 0 (0%) |
| Charlotte Center for Legal Advocacy | 5 (<0.1%) | 5 (<0.1%) | 0 (0%) | 0 (0%) |
| Charlotte Community Health Clinic | 2 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Charlotte Family Housing | 136 (1.3%) | 21 (0.3%) | 0 (0%) | 0 (0%) |
| Charlotte Rescue Mission | 1 (<0.1%) | 3 (<0.1%) | 0 (0%) | 1 (1.5%) |
| Charlotte Vet Center | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Charlotte Works | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Charlottetown Manor | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Child Care Resources | 7 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Community Link | 206 (2.0%) | 95 (1.4%) | 0 (0%) | 3 (4.5%) |
| Community Shelter of Union County | 2 (<0.1%) | 2 (<0.1%) | 0 (0%) | 0 (0%) |
| Community Support Services of Mecklenburg County | 2,261 (22%) | 1,696 (24%) | 4 (15%) | 16 (24%) |
| Cooperative Christian Ministry | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Coronavirus | 262 (2.5%) | 128 (1.8%) | 1 (3.7%) | 2 (3.0%) |
| Crisis Assistance Ministry | 44 (0.4%) | 29 (0.4%) | 0 (0%) | 1 (1.5%) |
| CriSyS | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Davidson Housing Coalition | 1 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Debt Reduction Services | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Department of Public Health - Mecklenburg County | 1 (<0.1%) | 4 (<0.1%) | 0 (0%) | 0 (0%) |
| Department of Social Services - Mecklenburg County | 48 (0.5%) | 33 (0.5%) | 0 (0%) | 0 (0%) |
| Derita Presbyterian Church child care | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Dilworth Soup Kitchen | 5 (<0.1%) | 6 (<0.1%) | 0 (0%) | 0 (0%) |
| Disability Rights and Resources | 1 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| DreamKey Partners | 4 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Dress for Success - Charlotte | 4 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Durham Crisis Response Center | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Easterseals UCP | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| EnergyUnited | 12 (0.1%) | 8 (0.1%) | 0 (0%) | 0 (0%) |
| Esther House | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Family Promise of Gaston County | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Family Promise of Wake County | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| FeedNC | 3 (<0.1%) | 5 (<0.1%) | 0 (0%) | 0 (0%) |
| Fifth Street Ministries | 5 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Florence Crittenton Services | 10 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Friendship Trays | 1 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Gaston Community Action | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Goodwill - Southern Piedmont | 8 (<0.1%) | 10 (0.1%) | 0 (0%) | 0 (0%) |
| Goodwill Career Connections Center - Catawba County Center | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Government Services - City of Charlotte | 4 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Government Services - Mecklenburg County | 1 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Government Services - Scotland County | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Grocery Worker's Relief Fund | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Habitat for Humanity - Cabarrus County | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Habitat for Humanity - Charlotte Region | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Habitat for Humanity - Our Towns | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Harvest Center of Charlotte | 44 (0.4%) | 19 (0.3%) | 0 (0%) | 0 (0%) |
| Helping Hand Mission | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| HIV/AIDS Hotline | 0 (0%) | 0 (0%) | 0 (0%) | 1 (1.5%) |
| Homes of Hope | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Hope Haven | 0 (0%) | 0 (0%) | 0 (0%) | 1 (1.5%) |
| Hope House Foundation | 69 (0.7%) | 2 (<0.1%) | 1 (3.7%) | 0 (0%) |
| Hope Street Food Pantry | 4 (<0.1%) | 4 (<0.1%) | 0 (0%) | 0 (0%) |
| Humane Society - Charlotte | 1 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| If My People Food Pantry | 8 (<0.1%) | 3 (<0.1%) | 0 (0%) | 0 (0%) |
| Inlivian | 67 (0.6%) | 16 (0.2%) | 0 (0%) | 0 (0%) |
| Internal Initiatives | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Internal Revenue Service | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Jewish Community Services of South Florida | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Jewish Family Services of Greater Charlotte | 1 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Latin American Coalition | 1 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Leading Into New Communities | 0 (0%) | 7 (<0.1%) | 0 (0%) | 0 (0%) |
| Legal Aid of North Carolina | 16 (0.2%) | 8 (0.1%) | 0 (0%) | 0 (0%) |
| Leukemia and Lymphoma Society | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Liberty Baptist Church Food Pantry | 22 (0.2%) | 11 (0.2%) | 0 (0%) | 0 (0%) |
| Lifeline | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) |
| LIFESPAN | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Loaves and Fishes | 24 (0.2%) | 6 (<0.1%) | 0 (0%) | 0 (0%) |
| Lois Lodge Maternity Home | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Lutheran Services Carolinas | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Matthews Free Medical Clinic | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Matthews Help Center | 6 (<0.1%) | 2 (<0.1%) | 0 (0%) | 0 (0%) |
| Mayfield Memorial Apartments | 28 (0.3%) | 20 (0.3%) | 0 (0%) | 0 (0%) |
| McDowell Street Center for Family Law | 4 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| McLeod Addictive Disease Center | 3 (<0.1%) | 2 (<0.1%) | 0 (0%) | 0 (0%) |
| Mecklenburg County Senior Center | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| MECKLINK Behavioral Healthcare | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Mens Shelter of Charlotte | 15 (0.1%) | 274 (3.9%) | 0 (0%) | 0 (0%) |
| Metrolina Association for the Blind | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| MiraVia | 7 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Mission Hospital | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Mother of Mercy Catholic Church | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Mount Olive Presbyterian Church | 17 (0.2%) | 4 (<0.1%) | 0 (0%) | 0 (0%) |
| My Sisters Success of North Carolina | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| National Domestic Violence Hotline | 81 (0.8%) | 4 (<0.1%) | 0 (0%) | 0 (0%) |
| Navy-Marine Corps Relief Society | 1 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| NC MedAssist | 2 (<0.1%) | 4 (<0.1%) | 0 (0%) | 0 (0%) |
| NCHousingSearch.org | 278 (2.7%) | 120 (1.7%) | 0 (0%) | 1 (1.5%) |
| NCWorks Career Center - Mecklenburg County | 12 (0.1%) | 20 (0.3%) | 0 (0%) | 0 (0%) |
| NeedyMeds | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| New Outreach Christian Center | 11 (0.1%) | 6 (<0.1%) | 0 (0%) | 0 (0%) |
| North Carolina Back@Home Program | 14 (0.1%) | 7 (<0.1%) | 0 (0%) | 0 (0%) |
| North Carolina Baptist Aging Ministry | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Bar Association | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Continuum of Care | 5,320 (51%) | 3,975 (57%) | 19 (70%) | 32 (48%) |
| North Carolina Council of the Blind | 1 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| North Carolina Department of Commerce | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| North Carolina Division of Health Service Regulation | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) |
| North Carolina Division of Motor Vehicles | 6 (<0.1%) | 8 (0.1%) | 0 (0%) | 0 (0%) |
| North Carolina Division of Motor Vehicles - Mecklenburg County | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| North Carolina Division of Services for the Blind - Charlotte District | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| North Carolina Division of Vocational Rehabilitation - Charlotte | 1 (<0.1%) | 2 (<0.1%) | 0 (0%) | 0 (0%) |
| North Carolina Emergency Management | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Governor | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina HOPE Program | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Housing Finance Agency | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Lions Club | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| North Carolina Marketplace In-Person Assistance | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Medicaid | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) |
| North Carolina Missions of Mercy | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) |
| North Carolina Operated Healthcare Facilities | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Oxford Houses | 1 (<0.1%) | 2 (<0.1%) | 0 (0%) | 0 (0%) |
| Novant Health - Michael Jordan Family Medical Clinic | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Open Door Ministries of High Point | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Operation Home Front | 2 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| P. K. Management | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Pinecrest Manor | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Pines at Carolina Place The | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Plaza Baptist Church Day Care | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Pregnancy Resource Center of Charlotte | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Presbyterian Healthcare | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) |
| Primary Health-Care of Charlotte P.A. | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Professionals in Transition | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Project Outpour | 1 (<0.1%) | 2 (<0.1%) | 0 (0%) | 0 (0%) |
| Prosperity Unlimited | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Queen City Worship Center | 10 (<0.1%) | 6 (<0.1%) | 0 (0%) | 2 (3.0%) |
| RAIN | 0 (0%) | 3 (<0.1%) | 0 (0%) | 0 (0%) |
| RAMP Charlotte | 72 (0.7%) | 18 (0.3%) | 0 (0%) | 0 (0%) |
| Rape Abuse and Incest National Network | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| REAL Crisis Intervention | 0 (0%) | 0 (0%) | 0 (0%) | 1 (1.5%) |
| Rescue Missions Ministries | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Resident Relief Foundation | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Room at the Inn | 3 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Rowan Helping Ministries | 2 (<0.1%) | 2 (<0.1%) | 0 (0%) | 0 (0%) |
| Safe Alliance | 363 (3.5%) | 39 (0.6%) | 1 (3.7%) | 0 (0%) |
| Safe Harbor | 90 (0.9%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Safe Haven of Person County | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Salisbury Rowan Community Action Agency | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Salvation Army - Cabarrus and Stanly Counties | 21 (0.2%) | 7 (<0.1%) | 0 (0%) | 0 (0%) |
| Salvation Army - Greater Charlotte | 256 (2.5%) | 17 (0.2%) | 0 (0%) | 1 (1.5%) |
| Salvation Army - Sandhills Region | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Salvation Army - Wake County | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Salvation Army Center of Hope - Gaston County | 9 (<0.1%) | 3 (<0.1%) | 0 (0%) | 0 (0%) |
| School District - Charlotte-Mecklenburg | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Self-Help Credit Union - Charlotte | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Selwyn Ave. Presbyterian Church Child Care | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Servants Heart of Mint Hill | 4 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Shalom Adonai Church of God | 6 (<0.1%) | 3 (<0.1%) | 0 (0%) | 0 (0%) |
| Sharon Baptist Church Child Care | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Sharon Village Retirement Apartments | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| SingleCare Prescription Card | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| St. Paul Baptist Church Food Pantry | 13 (0.1%) | 6 (<0.1%) | 0 (0%) | 0 (0%) |
| Substance Abuse and Mental Health Services Administration | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Supportive Housing Communities | 55 (0.5%) | 34 (0.5%) | 0 (0%) | 0 (0%) |
| Syrenity House Empowered | 6 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| The Relatives | 4 (<0.1%) | 10 (0.1%) | 0 (0%) | 0 (0%) |
| Thrift United Methodist Church | 20 (0.2%) | 9 (0.1%) | 0 (0%) | 0 (0%) |
| Toys for Tots | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Trans Lifeline | 0 (0%) | 0 (0%) | 0 (0%) | 1 (1.5%) |
| Turning Point | 32 (0.3%) | 0 (0%) | 0 (0%) | 0 (0%) |
| United States Centers for Disease Control and Prevention | 5 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| United States Department of Veterans Affairs | 2 (<0.1%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| United States Social Security Administration | 6 (<0.1%) | 4 (<0.1%) | 0 (0%) | 1 (1.5%) |
| United Way Association of South Carolina | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| United Way of North Carolina | 2 (<0.1%) | 2 (<0.1%) | 0 (0%) | 0 (0%) |
| University Soup Kitchen | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
| Urban League of Central Carolinas | 3 (<0.1%) | 3 (<0.1%) | 0 (0%) | 0 (0%) |
| Urban Ministry Center | 87 (0.8%) | 110 (1.6%) | 0 (0%) | 1 (1.5%) |
| Veterans Bridge Home | 5 (<0.1%) | 14 (0.2%) | 0 (0%) | 0 (0%) |
| Victory Christian Center | 25 (0.2%) | 10 (0.1%) | 0 (0%) | 0 (0%) |
| YWCA - Central Carolinas | 42 (0.4%) | 1 (<0.1%) | 0 (0%) | 0 (0%) |
|
1
n (%)
|
||||
Q2.2 – REFERAL - DISABILITY_STATUS
q2 %>% select(DISABILITY_STATUS,REFERRAL) %>% tbl_summary(by = DISABILITY_STATUS,missing = "no")## 413 observations missing `DISABILITY_STATUS` have been removed. To include these observations, use `forcats::fct_explicit_na()` on `DISABILITY_STATUS` column before passing to `tbl_summary()`.
| Characteristic | No, N = 11,8681 | Not Collected, N = 4611 | Refused to Disclose, N = 421 | Yes, N = 5,2501 |
|---|---|---|---|---|
| REFERRAL | ||||
| 2020 Census | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| 211.org | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| 411 Directory Assistance | 2 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| AARP | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Agape Christian Counseling | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| American Cancer Society | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| American Red Cross - Charlotte Metro Chapter | 5 (<0.1%) | 0 (0%) | 0 (0%) | 3 (<0.1%) |
| Angel House Maternity Home | 5 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Area Agency on Aging - Centralina | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Asheville-Buncombe Community Christian Ministry | 11 (<0.1%) | 0 (0%) | 0 (0%) | 9 (0.2%) |
| Autism Society of North Carolina - Charlotte | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Blue Haven | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| C.W. Williams Community Health Center | 4 (<0.1%) | 0 (0%) | 0 (0%) | 4 (<0.1%) |
| Cabarrus Victims Assistance Network | 2 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Camino Community Center | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Campaign for Southern Equality | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Caramore Community | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Cardinal Innovations | 19 (0.2%) | 1 (0.2%) | 0 (0%) | 16 (0.3%) |
| Care Ring | 3 (<0.1%) | 0 (0%) | 0 (0%) | 3 (<0.1%) |
| Carolinas CARE Partnership | 3 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Carolinas Medical Center - Carolinas HealthCare System | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Catherines House | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Catholic Charities - Charlotte Regional Office | 8 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Center for Community Transitions | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Charles George Veterans Affairs Medical Center | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Charlotte Area Fund | 43 (0.4%) | 1 (0.2%) | 0 (0%) | 15 (0.3%) |
| Charlotte Area Transit System | 4 (<0.1%) | 0 (0%) | 0 (0%) | 4 (<0.1%) |
| Charlotte Berean Seventh Day Adventist Church Community Center | 13 (0.1%) | 0 (0%) | 0 (0%) | 7 (0.1%) |
| Charlotte Center for Legal Advocacy | 4 (<0.1%) | 0 (0%) | 1 (2.4%) | 5 (<0.1%) |
| Charlotte Community Health Clinic | 2 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Charlotte Family Housing | 122 (1.0%) | 2 (0.4%) | 0 (0%) | 33 (0.6%) |
| Charlotte Rescue Mission | 4 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Charlotte Vet Center | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Charlotte Works | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Charlottetown Manor | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Child Care Resources | 5 (<0.1%) | 0 (0%) | 0 (0%) | 3 (<0.1%) |
| Community Link | 198 (1.7%) | 0 (0%) | 1 (2.4%) | 104 (2.0%) |
| Community Shelter of Union County | 3 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Community Support Services of Mecklenburg County | 2,659 (23%) | 19 (4.1%) | 9 (21%) | 1,288 (25%) |
| Cooperative Christian Ministry | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Coronavirus | 286 (2.4%) | 1 (0.2%) | 1 (2.4%) | 104 (2.0%) |
| Crisis Assistance Ministry | 46 (0.4%) | 1 (0.2%) | 0 (0%) | 28 (0.5%) |
| CriSyS | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Davidson Housing Coalition | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Debt Reduction Services | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Department of Public Health - Mecklenburg County | 3 (<0.1%) | 0 (0%) | 0 (0%) | 2 (<0.1%) |
| Department of Social Services - Mecklenburg County | 36 (0.3%) | 3 (0.7%) | 0 (0%) | 42 (0.8%) |
| Derita Presbyterian Church child care | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Dilworth Soup Kitchen | 8 (<0.1%) | 1 (0.2%) | 0 (0%) | 2 (<0.1%) |
| Disability Rights and Resources | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| DreamKey Partners | 4 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Dress for Success - Charlotte | 2 (<0.1%) | 0 (0%) | 0 (0%) | 2 (<0.1%) |
| Durham Crisis Response Center | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Easterseals UCP | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| EnergyUnited | 11 (<0.1%) | 0 (0%) | 0 (0%) | 9 (0.2%) |
| Esther House | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Family Promise of Gaston County | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Family Promise of Wake County | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| FeedNC | 4 (<0.1%) | 1 (0.2%) | 0 (0%) | 3 (<0.1%) |
| Fifth Street Ministries | 5 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Florence Crittenton Services | 8 (<0.1%) | 1 (0.2%) | 0 (0%) | 2 (<0.1%) |
| Friendship Trays | 0 (0%) | 0 (0%) | 0 (0%) | 2 (<0.1%) |
| Gaston Community Action | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Goodwill - Southern Piedmont | 12 (0.1%) | 1 (0.2%) | 0 (0%) | 5 (<0.1%) |
| Goodwill Career Connections Center - Catawba County Center | 2 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Government Services - City of Charlotte | 4 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Government Services - Mecklenburg County | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Government Services - Scotland County | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Grocery Worker's Relief Fund | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Habitat for Humanity - Cabarrus County | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Habitat for Humanity - Charlotte Region | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Habitat for Humanity - Our Towns | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Harvest Center of Charlotte | 51 (0.4%) | 0 (0%) | 0 (0%) | 12 (0.2%) |
| Helping Hand Mission | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| HIV/AIDS Hotline | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Homes of Hope | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Hope Haven | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Hope House Foundation | 55 (0.5%) | 0 (0%) | 0 (0%) | 18 (0.3%) |
| Hope Street Food Pantry | 6 (<0.1%) | 0 (0%) | 0 (0%) | 2 (<0.1%) |
| Humane Society - Charlotte | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| If My People Food Pantry | 6 (<0.1%) | 0 (0%) | 0 (0%) | 5 (<0.1%) |
| Inlivian | 54 (0.5%) | 0 (0%) | 0 (0%) | 30 (0.6%) |
| Internal Initiatives | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Internal Revenue Service | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Jewish Community Services of South Florida | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Jewish Family Services of Greater Charlotte | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Latin American Coalition | 1 (<0.1%) | 1 (0.2%) | 0 (0%) | 0 (0%) |
| Leading Into New Communities | 3 (<0.1%) | 0 (0%) | 0 (0%) | 4 (<0.1%) |
| Legal Aid of North Carolina | 13 (0.1%) | 1 (0.2%) | 1 (2.4%) | 9 (0.2%) |
| Leukemia and Lymphoma Society | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Liberty Baptist Church Food Pantry | 21 (0.2%) | 0 (0%) | 0 (0%) | 12 (0.2%) |
| Lifeline | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| LIFESPAN | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Loaves and Fishes | 23 (0.2%) | 0 (0%) | 0 (0%) | 7 (0.1%) |
| Lois Lodge Maternity Home | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Lutheran Services Carolinas | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Matthews Free Medical Clinic | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Matthews Help Center | 7 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Mayfield Memorial Apartments | 10 (<0.1%) | 0 (0%) | 0 (0%) | 38 (0.7%) |
| McDowell Street Center for Family Law | 3 (<0.1%) | 1 (0.2%) | 0 (0%) | 1 (<0.1%) |
| McLeod Addictive Disease Center | 4 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Mecklenburg County Senior Center | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| MECKLINK Behavioral Healthcare | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Mens Shelter of Charlotte | 206 (1.7%) | 4 (0.9%) | 0 (0%) | 78 (1.5%) |
| Metrolina Association for the Blind | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| MiraVia | 7 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Mission Hospital | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Mother of Mercy Catholic Church | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Mount Olive Presbyterian Church | 12 (0.1%) | 0 (0%) | 0 (0%) | 9 (0.2%) |
| My Sisters Success of North Carolina | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| National Domestic Violence Hotline | 60 (0.5%) | 0 (0%) | 0 (0%) | 23 (0.4%) |
| Navy-Marine Corps Relief Society | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| NC MedAssist | 1 (<0.1%) | 0 (0%) | 0 (0%) | 5 (<0.1%) |
| NCHousingSearch.org | 264 (2.2%) | 2 (0.4%) | 0 (0%) | 134 (2.6%) |
| NCWorks Career Center - Mecklenburg County | 25 (0.2%) | 1 (0.2%) | 0 (0%) | 6 (0.1%) |
| NeedyMeds | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| New Outreach Christian Center | 12 (0.1%) | 0 (0%) | 0 (0%) | 5 (<0.1%) |
| North Carolina Back@Home Program | 14 (0.1%) | 0 (0%) | 0 (0%) | 7 (0.1%) |
| North Carolina Baptist Aging Ministry | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| North Carolina Bar Association | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| North Carolina Continuum of Care | 6,281 (53%) | 397 (86%) | 24 (57%) | 2,639 (50%) |
| North Carolina Council of the Blind | 0 (0%) | 0 (0%) | 0 (0%) | 2 (<0.1%) |
| North Carolina Department of Commerce | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Division of Health Service Regulation | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| North Carolina Division of Motor Vehicles | 7 (<0.1%) | 0 (0%) | 0 (0%) | 7 (0.1%) |
| North Carolina Division of Motor Vehicles - Mecklenburg County | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Division of Services for the Blind - Charlotte District | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| North Carolina Division of Vocational Rehabilitation - Charlotte | 1 (<0.1%) | 0 (0%) | 0 (0%) | 2 (<0.1%) |
| North Carolina Emergency Management | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| North Carolina Governor | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina HOPE Program | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Housing Finance Agency | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| North Carolina Lions Club | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Marketplace In-Person Assistance | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Medicaid | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| North Carolina Missions of Mercy | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| North Carolina Operated Healthcare Facilities | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| North Carolina Oxford Houses | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Novant Health - Michael Jordan Family Medical Clinic | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Open Door Ministries of High Point | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Operation Home Front | 0 (0%) | 0 (0%) | 0 (0%) | 3 (<0.1%) |
| P. K. Management | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Pinecrest Manor | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Pines at Carolina Place The | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Plaza Baptist Church Day Care | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Pregnancy Resource Center of Charlotte | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Presbyterian Healthcare | 0 (0%) | 0 (0%) | 0 (0%) | 2 (<0.1%) |
| Primary Health-Care of Charlotte P.A. | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Professionals in Transition | 0 (0%) | 1 (0.2%) | 0 (0%) | 0 (0%) |
| Project Outpour | 2 (<0.1%) | 1 (0.2%) | 0 (0%) | 0 (0%) |
| Prosperity Unlimited | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Queen City Worship Center | 11 (<0.1%) | 0 (0%) | 0 (0%) | 7 (0.1%) |
| RAIN | 1 (<0.1%) | 0 (0%) | 0 (0%) | 2 (<0.1%) |
| RAMP Charlotte | 68 (0.6%) | 0 (0%) | 0 (0%) | 22 (0.4%) |
| Rape Abuse and Incest National Network | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| REAL Crisis Intervention | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Rescue Missions Ministries | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Resident Relief Foundation | 1 (<0.1%) | 0 (0%) | 0 (0%) | 2 (<0.1%) |
| Room at the Inn | 4 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Rowan Helping Ministries | 3 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Safe Alliance | 294 (2.5%) | 8 (1.7%) | 5 (12%) | 82 (1.6%) |
| Safe Harbor | 73 (0.6%) | 0 (0%) | 0 (0%) | 19 (0.4%) |
| Safe Haven of Person County | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Salisbury Rowan Community Action Agency | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Salvation Army - Cabarrus and Stanly Counties | 19 (0.2%) | 0 (0%) | 0 (0%) | 9 (0.2%) |
| Salvation Army - Greater Charlotte | 189 (1.6%) | 3 (0.7%) | 0 (0%) | 80 (1.5%) |
| Salvation Army - Sandhills Region | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Salvation Army - Wake County | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Salvation Army Center of Hope - Gaston County | 10 (<0.1%) | 0 (0%) | 0 (0%) | 2 (<0.1%) |
| School District - Charlotte-Mecklenburg | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Self-Help Credit Union - Charlotte | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Selwyn Ave. Presbyterian Church Child Care | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Servants Heart of Mint Hill | 2 (<0.1%) | 0 (0%) | 0 (0%) | 2 (<0.1%) |
| Shalom Adonai Church of God | 5 (<0.1%) | 0 (0%) | 0 (0%) | 4 (<0.1%) |
| Sharon Baptist Church Child Care | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| Sharon Village Retirement Apartments | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| SingleCare Prescription Card | 0 (0%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| St. Paul Baptist Church Food Pantry | 11 (<0.1%) | 0 (0%) | 0 (0%) | 8 (0.2%) |
| Substance Abuse and Mental Health Services Administration | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Supportive Housing Communities | 50 (0.4%) | 0 (0%) | 0 (0%) | 39 (0.7%) |
| Syrenity House Empowered | 5 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| The Relatives | 9 (<0.1%) | 0 (0%) | 0 (0%) | 5 (<0.1%) |
| Thrift United Methodist Church | 17 (0.1%) | 0 (0%) | 0 (0%) | 12 (0.2%) |
| Toys for Tots | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Trans Lifeline | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Turning Point | 16 (0.1%) | 2 (0.4%) | 0 (0%) | 9 (0.2%) |
| United States Centers for Disease Control and Prevention | 3 (<0.1%) | 0 (0%) | 0 (0%) | 2 (<0.1%) |
| United States Department of Veterans Affairs | 1 (<0.1%) | 0 (0%) | 0 (0%) | 2 (<0.1%) |
| United States Social Security Administration | 5 (<0.1%) | 0 (0%) | 0 (0%) | 6 (0.1%) |
| United Way Association of South Carolina | 2 (<0.1%) | 0 (0%) | 0 (0%) | 1 (<0.1%) |
| United Way of North Carolina | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| University Soup Kitchen | 0 (0%) | 1 (0.2%) | 0 (0%) | 0 (0%) |
| Urban League of Central Carolinas | 3 (<0.1%) | 0 (0%) | 0 (0%) | 3 (<0.1%) |
| Urban Ministry Center | 128 (1.1%) | 6 (1.3%) | 0 (0%) | 63 (1.2%) |
| Veterans Bridge Home | 12 (0.1%) | 0 (0%) | 0 (0%) | 7 (0.1%) |
| Victory Christian Center | 20 (0.2%) | 0 (0%) | 0 (0%) | 15 (0.3%) |
| YWCA - Central Carolinas | 31 (0.3%) | 0 (0%) | 0 (0%) | 13 (0.2%) |
|
1
n (%)
|
||||
Q2.3 – REFERAL - MILITARY_STATUS
q2 %>% select(MILITARY_STATUS,REFERRAL) %>% tbl_summary(by = MILITARY_STATUS,missing = "no")## 610 observations missing `MILITARY_STATUS` have been removed. To include these observations, use `forcats::fct_explicit_na()` on `MILITARY_STATUS` column before passing to `tbl_summary()`.
| Characteristic | Active, N = 171 | No, N = 16,3631 | Not Collected, N = 691 | Refused to Disclose, N = 241 | Veteran, N = 9511 |
|---|---|---|---|---|---|
| REFERRAL | |||||
| 2020 Census | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| 211.org | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| 411 Directory Assistance | 0 (0%) | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| AARP | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Agape Christian Counseling | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| American Cancer Society | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| American Red Cross - Charlotte Metro Chapter | 0 (0%) | 7 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Angel House Maternity Home | 0 (0%) | 4 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Area Agency on Aging - Centralina | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Asheville-Buncombe Community Christian Ministry | 0 (0%) | 4 (<0.1%) | 0 (0%) | 0 (0%) | 17 (1.8%) |
| Autism Society of North Carolina - Charlotte | 0 (0%) | 1 (<0.1%) | 1 (1.4%) | 0 (0%) | 0 (0%) |
| Blue Haven | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| C.W. Williams Community Health Center | 0 (0%) | 8 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Cabarrus Victims Assistance Network | 0 (0%) | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Camino Community Center | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Campaign for Southern Equality | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Caramore Community | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Cardinal Innovations | 0 (0%) | 31 (0.2%) | 0 (0%) | 0 (0%) | 3 (0.3%) |
| Care Ring | 0 (0%) | 6 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Carolinas CARE Partnership | 0 (0%) | 4 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Carolinas Medical Center - Carolinas HealthCare System | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Catherines House | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Catholic Charities - Charlotte Regional Office | 0 (0%) | 8 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Center for Community Transitions | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Charles George Veterans Affairs Medical Center | 0 (0%) | 0 (0%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Charlotte Area Fund | 0 (0%) | 56 (0.3%) | 0 (0%) | 0 (0%) | 3 (0.3%) |
| Charlotte Area Transit System | 0 (0%) | 6 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Charlotte Berean Seventh Day Adventist Church Community Center | 0 (0%) | 19 (0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Charlotte Center for Legal Advocacy | 0 (0%) | 8 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Charlotte Community Health Clinic | 0 (0%) | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Charlotte Family Housing | 0 (0%) | 146 (0.9%) | 2 (2.9%) | 0 (0%) | 6 (0.6%) |
| Charlotte Rescue Mission | 0 (0%) | 4 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Charlotte Vet Center | 0 (0%) | 0 (0%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Charlotte Works | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Charlottetown Manor | 0 (0%) | 0 (0%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Child Care Resources | 0 (0%) | 8 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Community Link | 0 (0%) | 283 (1.7%) | 0 (0%) | 0 (0%) | 16 (1.7%) |
| Community Shelter of Union County | 0 (0%) | 4 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Community Support Services of Mecklenburg County | 2 (12%) | 3,727 (23%) | 7 (10%) | 7 (29%) | 213 (22%) |
| Cooperative Christian Ministry | 0 (0%) | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Coronavirus | 0 (0%) | 380 (2.3%) | 0 (0%) | 1 (4.2%) | 12 (1.3%) |
| Crisis Assistance Ministry | 0 (0%) | 73 (0.4%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| CriSyS | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Davidson Housing Coalition | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Debt Reduction Services | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Department of Public Health - Mecklenburg County | 0 (0%) | 5 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Department of Social Services - Mecklenburg County | 0 (0%) | 74 (0.5%) | 1 (1.4%) | 0 (0%) | 4 (0.4%) |
| Derita Presbyterian Church child care | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Dilworth Soup Kitchen | 0 (0%) | 10 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Disability Rights and Resources | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| DreamKey Partners | 0 (0%) | 4 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Dress for Success - Charlotte | 0 (0%) | 4 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Durham Crisis Response Center | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Easterseals UCP | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| EnergyUnited | 0 (0%) | 18 (0.1%) | 0 (0%) | 0 (0%) | 2 (0.2%) |
| Esther House | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Family Promise of Gaston County | 0 (0%) | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Family Promise of Wake County | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| FeedNC | 0 (0%) | 5 (<0.1%) | 0 (0%) | 0 (0%) | 3 (0.3%) |
| Fifth Street Ministries | 0 (0%) | 5 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Florence Crittenton Services | 0 (0%) | 10 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Friendship Trays | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Gaston Community Action | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Goodwill - Southern Piedmont | 0 (0%) | 16 (<0.1%) | 0 (0%) | 0 (0%) | 2 (0.2%) |
| Goodwill Career Connections Center - Catawba County Center | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Government Services - City of Charlotte | 0 (0%) | 3 (<0.1%) | 0 (0%) | 1 (4.2%) | 0 (0%) |
| Government Services - Mecklenburg County | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Government Services - Scotland County | 0 (0%) | 0 (0%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Grocery Worker's Relief Fund | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Habitat for Humanity - Cabarrus County | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Habitat for Humanity - Charlotte Region | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Habitat for Humanity - Our Towns | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Harvest Center of Charlotte | 0 (0%) | 62 (0.4%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Helping Hand Mission | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Homes of Hope | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Hope House Foundation | 0 (0%) | 70 (0.4%) | 0 (0%) | 0 (0%) | 3 (0.3%) |
| Hope Street Food Pantry | 0 (0%) | 8 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Humane Society - Charlotte | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| If My People Food Pantry | 0 (0%) | 11 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Inlivian | 0 (0%) | 83 (0.5%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Internal Initiatives | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Internal Revenue Service | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Jewish Community Services of South Florida | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Jewish Family Services of Greater Charlotte | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Latin American Coalition | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Leading Into New Communities | 0 (0%) | 7 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Legal Aid of North Carolina | 0 (0%) | 20 (0.1%) | 1 (1.4%) | 0 (0%) | 2 (0.2%) |
| Leukemia and Lymphoma Society | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Liberty Baptist Church Food Pantry | 0 (0%) | 30 (0.2%) | 0 (0%) | 0 (0%) | 3 (0.3%) |
| Lifeline | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| LIFESPAN | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Loaves and Fishes | 0 (0%) | 26 (0.2%) | 0 (0%) | 0 (0%) | 4 (0.4%) |
| Lois Lodge Maternity Home | 0 (0%) | 0 (0%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Lutheran Services Carolinas | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Matthews Free Medical Clinic | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Matthews Help Center | 0 (0%) | 8 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Mayfield Memorial Apartments | 0 (0%) | 46 (0.3%) | 0 (0%) | 0 (0%) | 2 (0.2%) |
| McDowell Street Center for Family Law | 0 (0%) | 4 (<0.1%) | 1 (1.4%) | 0 (0%) | 0 (0%) |
| McLeod Addictive Disease Center | 0 (0%) | 5 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Mecklenburg County Senior Center | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| MECKLINK Behavioral Healthcare | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Mens Shelter of Charlotte | 0 (0%) | 262 (1.6%) | 3 (4.3%) | 0 (0%) | 15 (1.6%) |
| Metrolina Association for the Blind | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| MiraVia | 0 (0%) | 6 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Mission Hospital | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Mother of Mercy Catholic Church | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Mount Olive Presbyterian Church | 0 (0%) | 20 (0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| My Sisters Success of North Carolina | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| National Domestic Violence Hotline | 0 (0%) | 79 (0.5%) | 0 (0%) | 0 (0%) | 4 (0.4%) |
| Navy-Marine Corps Relief Society | 0 (0%) | 0 (0%) | 0 (0%) | 0 (0%) | 2 (0.2%) |
| NC MedAssist | 0 (0%) | 6 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| NCHousingSearch.org | 0 (0%) | 369 (2.3%) | 0 (0%) | 0 (0%) | 26 (2.7%) |
| NCWorks Career Center - Mecklenburg County | 0 (0%) | 30 (0.2%) | 0 (0%) | 0 (0%) | 2 (0.2%) |
| NeedyMeds | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| New Outreach Christian Center | 0 (0%) | 17 (0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Back@Home Program | 0 (0%) | 19 (0.1%) | 0 (0%) | 0 (0%) | 2 (0.2%) |
| North Carolina Baptist Aging Ministry | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Bar Association | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Continuum of Care | 14 (82%) | 8,656 (53%) | 39 (57%) | 11 (46%) | 499 (53%) |
| North Carolina Council of the Blind | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Department of Commerce | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Division of Health Service Regulation | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Division of Motor Vehicles | 0 (0%) | 12 (<0.1%) | 0 (0%) | 0 (0%) | 2 (0.2%) |
| North Carolina Division of Motor Vehicles - Mecklenburg County | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Division of Services for the Blind - Charlotte District | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Division of Vocational Rehabilitation - Charlotte | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Emergency Management | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Governor | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina HOPE Program | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Housing Finance Agency | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Lions Club | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Marketplace In-Person Assistance | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Medicaid | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Missions of Mercy | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Operated Healthcare Facilities | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| North Carolina Oxford Houses | 0 (0%) | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Novant Health - Michael Jordan Family Medical Clinic | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Open Door Ministries of High Point | 0 (0%) | 0 (0%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Operation Home Front | 0 (0%) | 0 (0%) | 0 (0%) | 0 (0%) | 3 (0.3%) |
| P. K. Management | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Pinecrest Manor | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Pines at Carolina Place The | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Plaza Baptist Church Day Care | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Pregnancy Resource Center of Charlotte | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Presbyterian Healthcare | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Primary Health-Care of Charlotte P.A. | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Professionals in Transition | 0 (0%) | 0 (0%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Project Outpour | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Prosperity Unlimited | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Queen City Worship Center | 0 (0%) | 16 (<0.1%) | 0 (0%) | 0 (0%) | 2 (0.2%) |
| RAIN | 0 (0%) | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| RAMP Charlotte | 0 (0%) | 89 (0.5%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Rape Abuse and Incest National Network | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| REAL Crisis Intervention | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Rescue Missions Ministries | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Resident Relief Foundation | 0 (0%) | 3 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Room at the Inn | 0 (0%) | 3 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Rowan Helping Ministries | 0 (0%) | 3 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Safe Alliance | 1 (5.9%) | 361 (2.2%) | 4 (5.8%) | 4 (17%) | 10 (1.1%) |
| Safe Harbor | 0 (0%) | 92 (0.6%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Safe Haven of Person County | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Salisbury Rowan Community Action Agency | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Salvation Army - Cabarrus and Stanly Counties | 0 (0%) | 23 (0.1%) | 1 (1.4%) | 0 (0%) | 4 (0.4%) |
| Salvation Army - Greater Charlotte | 0 (0%) | 254 (1.6%) | 4 (5.8%) | 0 (0%) | 5 (0.5%) |
| Salvation Army - Sandhills Region | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Salvation Army - Wake County | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Salvation Army Center of Hope - Gaston County | 0 (0%) | 12 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| School District - Charlotte-Mecklenburg | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Self-Help Credit Union - Charlotte | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Selwyn Ave. Presbyterian Church Child Care | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Servants Heart of Mint Hill | 0 (0%) | 4 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Shalom Adonai Church of God | 0 (0%) | 9 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Sharon Baptist Church Child Care | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Sharon Village Retirement Apartments | 0 (0%) | 0 (0%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| SingleCare Prescription Card | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| St. Paul Baptist Church Food Pantry | 0 (0%) | 18 (0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Substance Abuse and Mental Health Services Administration | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Supportive Housing Communities | 0 (0%) | 84 (0.5%) | 0 (0%) | 0 (0%) | 3 (0.3%) |
| Syrenity House Empowered | 0 (0%) | 6 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| The Relatives | 0 (0%) | 13 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Thrift United Methodist Church | 0 (0%) | 26 (0.2%) | 0 (0%) | 0 (0%) | 3 (0.3%) |
| Toys for Tots | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Trans Lifeline | 0 (0%) | 1 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Turning Point | 0 (0%) | 26 (0.2%) | 1 (1.4%) | 0 (0%) | 0 (0%) |
| United States Centers for Disease Control and Prevention | 0 (0%) | 4 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| United States Department of Veterans Affairs | 0 (0%) | 0 (0%) | 0 (0%) | 0 (0%) | 3 (0.3%) |
| United States Social Security Administration | 0 (0%) | 8 (<0.1%) | 1 (1.4%) | 0 (0%) | 1 (0.1%) |
| United Way Association of South Carolina | 0 (0%) | 2 (<0.1%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| United Way of North Carolina | 0 (0%) | 4 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| University Soup Kitchen | 0 (0%) | 0 (0%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
| Urban League of Central Carolinas | 0 (0%) | 6 (<0.1%) | 0 (0%) | 0 (0%) | 0 (0%) |
| Urban Ministry Center | 0 (0%) | 180 (1.1%) | 3 (4.3%) | 0 (0%) | 12 (1.3%) |
| Veterans Bridge Home | 0 (0%) | 0 (0%) | 0 (0%) | 0 (0%) | 19 (2.0%) |
| Victory Christian Center | 0 (0%) | 35 (0.2%) | 0 (0%) | 0 (0%) | 0 (0%) |
| YWCA - Central Carolinas | 0 (0%) | 42 (0.3%) | 0 (0%) | 0 (0%) | 1 (0.1%) |
|
1
n (%)
|
|||||
knitr::opts_chunk$set(echo = TRUE, class.source = "watch-out")1 Analysis of 2-1-1 Calls
This analysis provides insights on the trends of 2-1-1 calls between the years 2019 and 2021.
The analyses uses the raw 2-1-1 call logs data and models the trends of key indicators
The data processing and modeling code is available as STATA do files in “S:_CoordinatedEntry\2021-coordinated-entry-analysisFiles”
The report below gives a general description of the measurement and the output figures
1.1 Measuring Call Statistics
THe raw data contained daily averages of call handle time, wait time, hold time between January 2019 and September 2021.
1.2 Aggregate Inbound and Callback times by date and Calculate Weighted Averages.
The dataset includes average times for inbound calls and callbacks in separate rows. The average for a given indicator, say, average call time is the average of both inbound and callback times. Since each of these two types is reported as a daily average with different volume of calls, we calculate the overall average of the two by weighting inbound and callback averages by the respective number of calls.
Formula - Weighted_calltime = avg_inbound##inboundcalls + avg_callback##callbackcalls) / total calls
1.3 Modeling the Trends in Key Indicators
Each indicator was plotted across time and a local polynomial smoothing trend was modeled to represent the moving average of the indicators across time. Following figures show the local averages that could be interpreted as average for specific periods within the time span of the data.
1.3.1 Calls - English
Average Calls - English
1.3.2 Calls - Spanish
### Agents - English
Agents - English
1.3.3 Agents - Spanish
Average Call Length - English
1.3.4 Call Length - English
Average Call Length - English
1.3.5 Call Length - Spanish
Average Call Length - English
1.3.6 Wait time - English
Average Wait time - English
1.3.7 Wait time - Spanish
Average Wait time - Spanish
1.3.8 Hold time - English
Average Hold time - English
1.3.9 Hold time - Spanish
Average Hold time - Spanish